Online communication + remote guidance to successfully solve customer problems
Affected by the new crown pneumonia epidemic, technical and sales personnel cannot directly reach the customer site. How to do a good job of production technical guidance and service work, and solve the problems encountered by customers in processing has become the focus and attention of Worldia technical and sales personnel. difficulty. On the one hand, it is necessary to protect and isolate viruses; on the other hand, to ensure supply and promote development. To this end, Worldia’s professional technical service team adopts the “online communication + remote guidance” model to provide fast and professional services. Customer needs and provide solutions.